Returns & Exchanges
At Ever-Pretty US, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of the delivery date.
Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging with all tags attached. Ensure the garments are unworn, unwashed, and free of any odors or stains.
Ship the Items
Print the provided prepaid shipping label and secure it to your package, then drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects and approves your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing