Frequently Asked Questions
Everything you need to know about finding your perfect dress.
How do I determine the right size for my dress?
We recommend checking our specific size chart located on each product page. Since sizing can vary between styles, please measure your bust, waist, and hips and compare them to our guide for the most accurate fit.
What is your return policy for evening gowns?
We accept returns within 30 days of delivery. Items must be in their original condition, unworn, unwashed, and with all tags attached. Please note that final sale items are not eligible for return.
How long will it take to receive my order?
Standard shipping within the US typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your dress for an upcoming event sooner.
Do you offer bridesmaid dress discounts for large groups?
Yes, we offer special promotions for bridal parties and bulk orders. Please contact our customer service team with your group size and the style you are interested in for a custom quote.
Can I track my package once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and buy-now-pay-later options like Afterpay to make your shopping experience seamless.